Sign in to the portal

The DoorStep portal is at doorstep.camdengoff.com/app. There’s no public sign-up: someone who manages your church’s pages adds your email first. After that you can sign in two ways.

Sign in with Google #

If your email is a Google account (Gmail or Google Workspace), click Sign in with Google and pick that account. You don’t need a password or a link. It only works with the exact email you were added with.

Sign in with a password #

To use a password, you first set one from a password link:

1. Get your linkWhoever added you sends it to you. It works once, for 7 days.
2. Open it and set a passwordType your name and a password of at least 10 characters, twice, then click Save and sign in.
3. Sign in next timeUse your email and that password on the sign-in page.

Your account #

Click your name in the top right corner of the portal to:

• Change name: the name your team sees beside edits and publishes, like “Edited 2 hours ago by Sam”.
• Change password, or Set a password if you’ve only used Google so far. Changing it signs you out on every other device.
• Sign out.

You stay signed in on a device for 30 days.

If you can’t get in #

• “You haven’t been added to a church.” You signed in, but your email isn’t on any church yet. Often you were added with a different address than the Google account you picked. Ask whoever added you to check the spelling under People.
• “This account has no password yet.” Use Sign in with Google, or ask whoever added you for a password link.
• “This link has expired or was already used.” Ask for a new password link.
• “Too many tries.” After several wrong passwords, sign-in pauses for 15 minutes. Wait and try again.

Related guides #

• People and roles
• Your church’s pages