People and roles
Add your staff and volunteers, choose what each person can do, send password links and remove access.
Everyone who helps with your pages gets their own sign-in, so you can see who changed what, and remove someone’s access without changing anyone else’s password.
The three roles #
| Role | Can |
|---|---|
| Owner | Everything an editor can, plus add and remove people, change roles, send password links to new people, rename the church and make the stats link. |
| Editor | Make, edit, publish, duplicate and delete pages, and read connect card answers. |
| Stats only | See each page’s visits, taps and activity log, and open the live pages. Can’t edit anything, and can’t see connect card answers. |
Give people the smallest role that lets them do their job. A pastor who wants the numbers is a good fit for Stats only.
Add a person #
- Click + Add personIt’s in the People section of your church’s screen. Only owners see it.
- Enter their email and roleUse the email they’ll sign in with. If they use Google, use their Google email.
- Send them the linkDoorStep shows a password link. Copy it and send it to them by email or text. It works once, for 7 days. If they sign in with Google, they don’t need it.
If the person already has a DoorStep account (for example with another church), they can sign in straight away and there’s no link.
Change a role #
Pick a new role from the menu next to the person’s name. It applies right away.
Help someone sign in #
Under People, each person shows how they sign in: “password”, “Google”, or “hasn’t signed in yet”.
- Lost their first link, or it expired? If they haven’t signed in yet, click Password link next to their name and send them the new one.
- Forgot their password? If their email is a Google account, they can use Sign in with Google. Otherwise, ask your DoorStep contact to reset it. For safety, owners can’t make password links for people who already have an account.
Remove a person #
Click Remove next to their name. They lose access to your church straight away. Pages they made and edits they published stay as they are. You can’t remove yourself.
Keep at least two owners, so you’re never locked out if one person leaves.
Related guides #
Still stuck? Ask whoever set up DoorStep for your church, and mention this article: People and roles.